![]() As a result, the chain no longer publicly shares financial results. JAB Holdings, which also owns Krispy Kreme and Pret A Manger, bought Panera in 2017. The company said that delivery accounts for 7% of its overall sales. Delivery has been the top growth driver for the company for the last several years, according to Dan Wegiel, its chief growth and strategy officer. The investment seems to have paid off for Panera. The company cited its ability to provide a better customer experience for why it decided against outsourcing delivery. ![]() Panera initially tested third-party delivery aggregators before choosing to undertake the challenge of building its own delivery program in 2015. Typically, third-party delivery apps charge restaurants 15% to 30% on every delivery order. While customers enjoy the range of food delivery options, some restaurant operators have struggled to make it work for their business and voiced complaints about hefty commission fees. Toast's Restaurant Success in 2019 report found that consumers also tend to be loyal to a certain platform. Consumers spent $10.2 billion on third-party delivery services in 2018, according to Technomic. Third-party services are the driving force behind the delivery boom in recent years. GrubHub now processes some incoming orders for Pizza Hut, but the pizza chain still delivers orders with its own employees. Its owner, Yum Brands, bought a stake in the third-party delivery service and named it as its official delivery partner. Pizza Hut has a similar partnership with GrubHub. Personal Loans for 670 Credit Score or Lower Personal Loans for 580 Credit Score or Lower Best Debt Consolidation Loans for Bad Credit
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |